Privacy policy

PetsVet Supply (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By using our site, you consent to the practices described herein.

1. Information We Collect

We collect information you provide to us and data generated by your use of our site:

A. Personal Information

  • Name
  • Email Address
  • Phone Number
  • Shipping and Billing Addresses
  • Payment Details (processed securely via third-party services)

B. Non-Personal Information

  • IP Address
  • Browser Type and Version
  • Device Information
  • Usage Data (pages viewed, time spent on our site)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders, including shipping and payment processing.
  • To communicate with you regarding your orders, inquiries, or promotional offers.
  • To improve our website, products, and services.
  • To ensure security and prevent fraudulent activities.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party services for payment processing, shipping, and email communication.
  • Legal Authorities: When required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure Socket Layer (SSL) encryption for online transactions.
  • Restricted access to personal information within our organization.

However, no data transmission over the Internet or storage system can be guaranteed as 100% secure.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. These small files are stored on your device and allow us to:

  • Remember your preferences.
  • Track website traffic and usage patterns.

You can modify your browser settings to decline cookies; however, some features of our site may not function as intended.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Children’s Privacy

PetsVet Supply does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will delete it promptly.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections or deletions of your data.
  • Opt-out of marketing communications.

To exercise these rights, contact us at info@petsvetsupply.com.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the date of the last revision.

10. SMS

SMS / MMS Text Message Marketing Program Privacy Policy
Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages. 

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.

Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the program and pursue any appropriate legal remedies.           

California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allow users of the program who are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.

Contact Us
If you have questions about our Privacy Policy or how your data is handled, please contact us at:
Email: info@petsvetsupply.com

Thank you for trusting PetsVet Supply!