Terms of service

Welcome to PetsVet Supply. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following terms of service. Please read them carefully. If you do not agree to these terms, you may not use our services.

1. General Terms

  • By placing an order through our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
  • PetsVet Supply reserves the right to update or modify these Terms of Service at any time without prior notice. It is your responsibility to review these terms regularly.

2. Product Accuracy and Availability

  • All product descriptions, images, and specifications are provided for informational purposes only. While we strive for accuracy, slight variations in color, design, and branding may occur between the product images displayed on our website and the items delivered.
  • Product availability is subject to change without notice. PetsVet Supply reserves the right to limit quantities or discontinue any product at any time.

3. Order Policy

  • All sales are final. We do not accept returns or exchanges unless the product is defective or damaged due to a manufacturing issue (see our Refund Policy for details).
  • PetsVet Supply reserves the right to refuse or cancel any order for reasons including, but not limited to, suspected fraud, pricing errors, or stock unavailability.

4. Payment Terms

  • We accept payment via secure third-party platforms. By providing your payment information, you authorize us to charge the total amount for your order, including taxes and shipping fees.
  • PetsVet Supply is not responsible for fees or issues related to declined transactions or payment processing delays.

5. Shipping and Delivery

  • Shipping times are estimates and are not guaranteed. We are not liable for delays caused by the carrier, customs clearance, or unforeseen events.
  • Customers are responsible for providing accurate shipping information. PetsVet Supply is not responsible for packages lost or delayed due to incorrect addresses.

6. Use of Products

  • PetsVet Supply products are designed for pet-related use only. The customer assumes full responsibility for proper installation, use, and care of the product.
  • We are not liable for injuries, damages, or losses resulting from improper use or failure to follow product instructions.

7. Intellectual Property

  • All content on our website, including text, graphics, images, and logos, is the property of PetsVet Supply or its content suppliers. Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

  • PetsVet Supply is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our total liability will not exceed the amount paid for the product in question.

9. Privacy Policy

  • Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your information.

10. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of [Your State], without regard to its conflict of law provisions.

11. SMS

  • SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS 
    We are offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.

    The Program allows users to receive SMS/MMS mobile messages by affirmatively opting into the program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the program. By participating in the program, you agree to receive automated or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”).           

    If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile text message from Us in order to opt out of the program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You understand and agree that attempting to opt out by texting other words or verbally requesting one of our team members to remove you from our list is not accounted for as a reasonable means of opting out.           

    You acknowledge that the message frequency is various and that consent is not a condition to purchase. The program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us.           

    You must have a wireless device of your own, be capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text-messaging instructions.           

    You may not use or engage with the platform if you are under thirteen (13) years of age. If you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the platform, or are of adult age in your jurisdiction. By using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.           

    You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the program after any such changes, you accept this Agreement, as modified.

Contact Us
If you have any questions about these terms, please contact us at info@petsvetsupply.com.

By using PetsVet Supply, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for choosing PetsVet Supply!