Shipping policy

At PetsVet Supply, we are committed to delivering your order quickly and efficiently. Below are the terms and conditions that constitute our Shipping Policy.

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Domestic Shipping Policy (USA Only)

Shipment Processing Time

• All orders placed before 2:00 PM EST are processed within 1-2 business days.
  

• If we experience a high volume of orders, shipments may be delayed. If there is a significant delay, we will contact you via email or phone.

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Shipping Rates & Delivery Estimates

• Delivery delays may occasionally occur due to carrier issues, weather, or high demand.

• Free shipping over $125.00.

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Shipment Confirmation & Order Tracking

• You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number.

• The tracking number will be active within 24 hours of shipment.

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Damages & Lost Packages

• If your package is lost in transit or damaged upon arrival, please contact us at info@petsvetsupply.com or (307) 461-9679, and we will assist in resolving the issue.

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Incorrect Shipping Address

• If you enter an incorrect or incomplete shipping address, please contact us immediately.

• If your order has already been processed, we cannot guarantee address changes.

• We are not responsible for orders delivered to incorrect addresses provided by the customer.

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For any shipping-related inquiries, please contact us at info@petsvetsupply.com or call (307) 461-9679.

Thank you for shopping with PetsVet Supply!